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If you have the opportunity to use a bilingual support partner to help families who have learners working from home, it may be useful to prepare a list of questions for this staff member to ask. Bilingual support is extremely useful when making contact with parents who speak little or no English.

General care

  • Is everyone in the family well?
  • Do you understand the rules about going outside?
  • Are you going outside every day?
  • Are you meeting up with friends and family?
  • Is there someone who can help you if you need anything?
  • Are you worried about anything?
  • Have you got enough food and/or medicine?
  • Do you know how to contact the emergency services?

Accessing school work

  • Is your child working at home?
  • Is this easy?
  • Does ____ have access to a computer or similar device?
  • Does ____ have access to WiFi?
  • Do you have access to email?
  • Does ____ have a quiet space to work?
  • Does ____ have their school books at home?
  • Do you have paper and pens at home?
  • Do you have any story books at home?
  • Is ____ working every day on school work?
  • Do you know how to contact your school?

We’ve created an easily downloadable list of these questions to ask parents when calling home, which you can download by clicking on the button below.

Further learning - Blog

building blocks
Created: Thu 29th Aug 2019

“Scaffolding is the process a teacher uses to model or demonstrate how to solve a problem (in the case of language learning, to support learners with using the language needed to articulate themselves). After modelling, they step back, offering support as needed.”
Scott, 2019

Created: Mon 13th Jan 2014

It is Friday morning; the Head teacher comes to tell you that on Monday morning you will have a new student arriving who does not speak much English.  How can you give a successful welcome for that student given the time frame?

Child scared of Maths equations
Created: Sun 27th Mar 2022

Studying mathematics in an English-medium school presents learners of English as an Additional Language (EAL) with a double cognitive whammy as they grapple with learning English and maths at the same time. Understanding maths is more than just knowing how to add and subtract; it also requires learners to use language to make sense of what they are studying, so that they can apply their maths knowledge in real life (Ramirez, 2020; Winsor, 2007). All learners need to be able to discuss their mathematical thinking in order to clarify and embed their understanding of new concepts.